how to remove closed tickets from ticket views

pgmuer · **how to remove closed tickets from ticket views -** 05-06-2009, 11:33 AM

Hello,

I'm looking for a possibilty to remove ticket with a certain status from the ticket view.

Example: the ticket view should not contain tickets with the status closed.

Is this possible?

Philipp

supportskins · 05-06-2009, 12:18 PM

You will have to modify the source code to add this feature.

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pgmuer Offline New Member Posts: 12 Join Date: Mar 2009 Location: Switzerland	how to remove closed tickets from ticket views - 05-06-2009, 11:33 AM Hello, I'm looking for a possibilty to remove ticket with a certain status from the ticket view. Example: the ticket view should not contain tickets with the status closed. Is this possible? Philipp

supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	05-06-2009, 12:18 PM You will have to modify the source code to add this feature. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/