How to remove the powered by kayako ?

[supportskins]

Craig wanted to clarify if one can remove Kayako copyright information from the Staff and Admin CP. He was quite clear about the client end.

[craigbrass]

No need to be rude Bear, as Hiren just pointed out, I was clear on what I was asking...

[Jamie Edwards]

Bear was pointing out that there was nothing unclear about the two points I posted, I am not sure how it can be rephrased again. I will break it down even further:

Without the branding free license you:

• Can remove references to Kayako in any of the page titles.
• Cannot remove the footer text or links on any of the pages.

With the branding free license you:

• Can remove references to Kayako in any of the page titles.
• Can remove the footer text or links on any of the pages.

[Jamie Edwards]

Originally Posted by supportskins

If you have purchased the branding free license then yes you can remove it from the Staff and Admin CP as well.

Please refer to my post above.

Originally Posted by craigbrass

Ah right, wasn't sure about that, thought getting a confirmation here will help future users who come across this thread.

I gave confirmation on what can and cannot be done without the branding free license; by me saying "this can be done", you can take that to mean that Kayako does permit it.

[bear]

Originally Posted by craigbrass

No need to be rude Bear, as Hiren just pointed out, I was clear on what I was asking...

Wasn't meant to be rude, it was simply a direct question since you still seemed unsure about it. I quoted the relevant bits to help illustrate the point. Very sorry if it came off that way.

[craigbrass]

Ah thats fine, only reason I mentioned it was that wasn't really a direct answer to the question "are you permitted to remove the copyrights from the staff and admin areas after purchasing the branding free option?" which Jamie has now anwerered.

[Jamie Edwards]

Craig,

I do not think bear was being rude; he simply did what I did which was rehighlight the important bits of my post.

I was direct enough in answering the question and if you compare both of my 'explanations' they are both pretty much the same; only with colour and I gave the opposite case to make it really easy to understand

Lets take the thread back on topic.

[dsdc]

Originally Posted by craigbrass

. . . and you will receive instructions on how to remove the other copyright from the footer soon after purchase.

How are these instructions conveyed? Email? Members area? Someplace else?

[supportskins]

Contact Kayako Sales or Support from Kayako Members Area at https://members.kayako.net and they will provide you with the removal instructions.