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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 4 Join Date: Jun 2008 |  howto update -
26-08-2008, 09:38 AM
Hi all, sorry for that question, but how do i update my installation from ver 3.20.02 to 3.30.01 (STABLE). thanks for your help berni |
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(#2)
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| Member Posts: 61 Join Date: Feb 2008 |
26-08-2008, 10:04 AM
See Section "Upgrading" in the Manual. |
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(#3)
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| Developer  Posts: 631 Join Date: Dec 2007 Location: Idaho |
26-08-2008, 06:03 PM
The short version is, you move your config to another directory, upload the upload directory in the archive, move your config back, run the upgrade url and remove the setup directory. I'm intentionally being vague so that you have to check the docs, in case I'm forgetting something, but I wanted to make it visible how straightforward the process is. -------------------------------------------------------------------
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(#4)
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| Senior Member Posts: 5,712 Join Date: Jun 2005 Location: Cumbria, UK |
26-08-2008, 06:39 PM
Your forgetting reverting templates *winks* Icon Headquarters - Its Elixir - Web2Messenger |
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(#5)
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| New Member Posts: 4 Join Date: Jun 2008 |
27-08-2008, 07:42 AM
many thanks! |
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