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| Member Posts: 191 Join Date: Oct 2007 Location: Jakarta, Indonesia | Improving IRS Accuracy -
09-04-2008, 08:58 AM
What is the best way to improve IRS accuracy? I was thinking of putting a Keywords section at the bottom of every article, something like you see on the MS KB articles. Would it be enough to put it at the bottom, or does it need to go near the top? How does the IRS parse the article, anyway? Any insight appreciated. + Free: Ticket List & Search Mods | Dept. Display Names + Free: (Almost) Perfect Outlook/HTML Tickets + Tutorials: SLA System Explained | Using Template Groups Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 |
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