Increase the ticket list page size?

bessette · **Increase the ticket list page size? -** 26-08-2008, 05:55 PM

I'd like to display more than 20 tickets in the ticket list, for example, the ticket list displayed in search results. Is there a way I can do this? I've looked in the settings and preferences, but cannot find where to change this.

If this value is in the database, just let me know which table, or in the code, which file, and I'll be happy to modify either manually.

Thanks,
Eric

ePlanetDesign · 26-08-2008, 06:30 PM

I think it's under admin, settings, tickets,

bessette · 26-08-2008, 06:34 PM

Quote:

Originally Posted by ePlanetDesign

I think it's under admin, settings, tickets,

I've looked there and can't find it. These are the settings that seem related:

Number Of Tickets Posts Per Page
Tickets to Display Per Page (Client Interface)
Search Results Limit

What I really need is "Tickets to Display Per Page" for the Staff Interface.

Thanks,
Eric

craigbrass · 26-08-2008, 06:37 PM

Hmm, it must be hard coded as I can't find anything about it anyway. I'll have a dig about and get back to you.

craigbrass · 26-08-2008, 06:55 PM

Sorry, I was wrong. It is in Staff CP -> Tickets -> Views -> View Options -> Edit View

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ePlanetDesign Offline Member Posts: 56 Join Date: Oct 2006	26-08-2008, 06:30 PM I think it's under admin, settings, tickets, ePlanet Design

craigbrass Offline Senior Member Posts: 5,712 Join Date: Jun 2005 Location: Cumbria, UK	26-08-2008, 06:37 PM Hmm, it must be hard coded as I can't find anything about it anyway. I'll have a dig about and get back to you. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 5,712 Join Date: Jun 2005 Location: Cumbria, UK	26-08-2008, 06:55 PM Sorry, I was wrong. It is in Staff CP -> Tickets -> Views -> View Options -> Edit View Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger