Knowledgebase display order

MattM · **Knowledgebase display order -** 18-10-2007, 11:09 PM

Is there a setting to change the display order on the main page.. Where it displays the latest articles added, would like to override that so it displays in the order that the KB articles are set at instead of date created.

Can't seem to find which one will do this.

Thanks

craigbrass · 19-10-2007, 09:56 AM

Admin CP -> Settings -> Knowledge Base -> Set "Override Category Display Order Field" and "Override Article Display Order Field".

MattM · 19-10-2007, 10:51 AM

tried changing that, thought that's what it was.. but the display order doesn't change no matter what setting i put it at..

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MattM Offline New Member Posts: 9 Join Date: Sep 2007	Knowledgebase display order - 18-10-2007, 11:09 PM Is there a setting to change the display order on the main page.. Where it displays the latest articles added, would like to override that so it displays in the order that the KB articles are set at instead of date created. Can't seem to find which one will do this. Thanks

craigbrass Online Senior Member Posts: 5,712 Join Date: Jun 2005 Location: Cumbria, UK	19-10-2007, 09:56 AM Admin CP -> Settings -> Knowledge Base -> Set "Override Category Display Order Field" and "Override Article Display Order Field". Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

MattM Offline New Member Posts: 9 Join Date: Sep 2007	19-10-2007, 10:51 AM tried changing that, thought that's what it was.. but the display order doesn't change no matter what setting i put it at..