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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 4 Join Date: Jul 2008 | Name on autorespond email -
02-07-2008, 01:53 AM
Hello, how can I change the name that appears on the autorespond email? Now it just says "General". And please don't tell me to change the departmenet name because that will causes other, visual, problems in the client interface for example. Thanks |
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(#2)
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| Senior Member  Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India |
02-07-2008, 08:48 AM
For every email queue, the software allows you to override the "From Name" under: Admin CP > Mail Parser > Manage Email Queues > Edit > Queue Overrides > From Name Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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