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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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| New Member Posts: 1 Join Date: May 2008 | Possible to add a default queue to a department or add a sig to a deparment? -
07-05-2008, 04:46 PM
If you submit a ticket via the web panel. The autoresponder the submitter will get is a generic respond without any signatures. So I'm wondering if its possible to add a signature to the responder template? or at least make a default queue as a department when it is being submitted via website. So that a signature will show. |
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| default, deparment, department, queue, sig |
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