Preventing client reply?

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tspore Offline New Member Posts: 10 Join Date: Nov 2006	Preventing client reply? - 02-12-2008, 08:25 PM I would like to stop clients from being able to reply to "billed" status tickets. So that once we close and bill them, they can than if needed send a new ticket, or if they reply to the email it is than setup as a new ticket. Does anyone have a simple solution for this one?

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