 |
How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member  Posts: 166 Join Date: Jan 2008 | Re-enable ticket counts on filter pane -
18-04-2008, 11:49 AM
Below you can see the number of tickets by each department in the filter pane. I remember that I disabled this, but I can't find that option again!  See by the left side of the image there is a (1) by the OPEN status under GENERAL? Anyone know where it is? |
| |  |
|
(#2)
|
| Member Posts: 166 Join Date: Jan 2008 |
23-04-2008, 10:01 AM
Anyone? |
| | |
|
(#3)
|
| Member Posts: 166 Join Date: Jan 2008 |
26-05-2008, 03:24 PM
??? Someone please hook me up. |
| | |
|
(#4)
|
| Operations Manager  Posts: 5,250 Join Date: Jan 2006 Location: United Kingdom |
26-05-2008, 03:25 PM
Hi there, You can enable and disable this feature under the properties of each status (AdminCp -> Statuses -> Manage Statuses) -------------------------------------------------------------------
|
| | |
|
(#5)
|
| Member Posts: 166 Join Date: Jan 2008 |
26-05-2008, 03:40 PM
Thanks Jamie! I know I had disabled it someplace before but couldn't for the life of me find the damn option... |
| | |
|
| Tags |
| counts, filter, pane, reenable, ticket |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Client Side Ticket Search and Filter | Jemrada | Developers & Code | 85 | 02-10-2008 12:03 PM |
| Duplicate admin setting for ticket history | GoneShootin | How do I? | 2 | 23-04-2008 12:23 PM |
| Filter Tree Ticket Counts | mhunt | SupportSuite, eSupport and LiveResponse | 4 | 06-04-2007 04:52 PM |
| New Build: 3.10.02 STABLE | Ryan Lederman | News and Announcements | 0 | 05-03-2007 08:53 PM |
Linear Mode
