Refresh open tickets only?

emmranger · **Refresh open tickets only? -** 11-01-2009, 02:09 PM

Hello all -

We work with tickets in the "open" status only, but when the page refreshes automatically every 1 minute, it refreshes and displays ALL tickets in the department.

Can we have the page refresh, and only show us the tickets in the "open" status?

Thanks in advance.

supportskins · 11-01-2009, 04:23 PM

I think this has been reported with Kayako. I am not sure if they are working on it or not.

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emmranger Offline New Member Posts: 4 Join Date: Jan 2009	Refresh open tickets only? - 11-01-2009, 02:09 PM Hello all - We work with tickets in the "open" status only, but when the page refreshes automatically every 1 minute, it refreshes and displays ALL tickets in the department. Can we have the page refresh, and only show us the tickets in the "open" status? Thanks in advance.

supportskins Offline Senior Member Posts: 4,527 Join Date: Aug 2006 Location: Mumbai, India	11-01-2009, 04:23 PM I think this has been reported with Kayako. I am not sure if they are working on it or not. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/