Report on Billing time per department?

ca99uk · **Report on Billing time per department? -** 11-07-2008, 12:27 PM

Hello Everyone,

We would like to be able to do reporting based on billable time per department per month. So we can see how much work we have done for our clients and then be able to invoice them.

We have looked into the reporting options but these seem very very very basic, which is a shame as from a helpdesk point of view the product is great.

Is there anyway we can achieve what we want?

Many thanks for any help or advice.

Andrew Scott · 11-07-2008, 03:11 PM

I dont think you can achieve it with standard Kayako tools, you need think about custom developed tool for this. Or you can use Christal Reports, but it requires some knowledge in PHP and mysql.

Andrew, Holbi

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Andrew Scott Offline Member Posts: 147 Join Date: Apr 2008 Location: Swindon, UK	11-07-2008, 03:11 PM I dont think you can achieve it with standard Kayako tools, you need think about custom developed tool for this. Or you can use Christal Reports, but it requires some knowledge in PHP and mysql. Andrew, Holbi Andrew Scott kayako]at[holbi.co.uk Kayako Development Manager Holbi Kayako development