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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 12 Join Date: Apr 2008 | RTF in New Ticket? -
13-05-2008, 02:01 PM
Is there a way to use RTF or HTML tags when creating a new ticket? TIA Mike |
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(#2)
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| Member Posts: 51 Join Date: Feb 2008 |
13-05-2008, 05:00 PM
Due to security reasons, this is not possible at the moment. |
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(#3)
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| Operations Manager  Posts: 5,270 Join Date: Jan 2006 Location: United Kingdom |
13-05-2008, 05:03 PM
Hi there, No - this isn't possible, but it isn't due to security reasons. It is due to usability issues, which have been discussed in detail (search for 'wyiwyg'). -------------------------------------------------------------------
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