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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 5 Join Date: Apr 2007 |  Send from 2 SMTP accounts -
07-05-2007, 11:28 AM
Hi, I was having issues with emails sent to hotmail where they would not arrive and i was hit with a mail delivery failure. I've switched to using SMTP for outgoing mail which worked and the email is sent to the users inbox but i have come across a problem. I have say support@ourdomain.com as the smtp username, but when sending from services@ourdomain.com, the email is delivered to the hotmail junk mail. Is it possible to specify a different login for each email queue? |
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(#2)
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| Senior Member  Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India |
07-05-2007, 12:09 PM
No, this is not possible. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 5 Join Date: Apr 2007 |
07-05-2007, 12:15 PM
Hmm, so what would i do to avoid our emails being sent to junk? |
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