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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.
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(#1)
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| New Member Posts: 3 Join Date: Apr 2008 | Send mail to admin when new ticket is added -
24-04-2008, 01:18 PM
Is it possible to make SupportSuite send an email to a specified email when a new ticket is posted by a user? Could not find this in the manual. |
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(#2)
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| Member  Posts: 159 Join Date: Feb 2008 |
24-04-2008, 03:46 PM
I would think that is under alerts |
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| added, admin, ticket |
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