Setting up Loginshare

[fowen]

I had loginshare setup with IPB but over time I have upgraded IPB and also upgraded Kayako. I can't seem to find any documentation on this.

After this is all setup if a user uses Kayako to register a account will this account also work in IPB?

Also, I am looking to upgrade to WHM AutoPilot V3. I see that there is a loginshare for this version which is awesome. I would like to have one login for WHM AP, IPB and also Kayako. Is this possible to do with loginshare? Also, how exactly does loginshare work?

[craigbrass]

What happens is a user logs into Kayako using their details from the linked application. It does not work the other way around (ie if a user registers on Kayako, they will not have their details added to IPB's database). The best thing to do is disable registration on Kayako.

Currently it is not possible to have multiple loginshares on the same template group. You could setup multiple template groups and have a loginshare for each one. The manual explains more about template groups if you want to look into this option (http://docs.kayako.net).