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howardoid Offline
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Question staff emailed with new password - 03-06-2009, 04:40 AM

I've had a couple of instances where I've had to go in as admin and reset a staff members' password. I thought they'd get a generated email with their new password - but apparently not. How to I get an email to be sent to staff with their new password when I hit UpDate?

Last edited by howardoid; 03-06-2009 at 06:55 AM.
   
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Jamie Edwards Offline
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03-06-2009, 03:20 PM

There isn't an option to do this - you'll need to e-mail them manually, or modify the code to send an e-mail with the new password (which wouldn't be too hard to do: PHP: mail - Manual)


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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howardoid Offline
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04-06-2009, 01:46 AM

Thanks for the reply. Sounds like what I need to do - but not for the life of me can I see where or how. As admin there's nowhere to send a email/message to a staff member and I'm unsure what you mean by " PHP: mail - Manual"
   
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