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How do I? Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

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Aaron Offline
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Template based Guest accounts - 19-01-2008, 01:08 AM

I see that there is one Guest User Group which applies to all the template groups. If you want to give a guest user to your Esupport site only access to the News widget you would set that in the Guest Group section of the staff ctrl panel. Once they login to that template groups page then you can open things up some more.
Is there a way to create multiple guest Groups based on template groups. That way when a guest user (someone not logged into Esupport) lands on 'product a's' template group page they see widgets x, y and z. But if that same guest user were to land on 'product b's' template group page they would see widgets 1, 2 and z.
Currently with that one Guest Group, I am limited to having the same widgets available to each template group with no variety or room for creativity.
I currently don't see a way to do it with the little checkboxes for template groups, so I think I know what the answer is going to be. Does anyone else have some creative ways to do this?
Is this valid enough to be a feature request?

Thanks all for your consideration,

Aaron
   
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supportskins Offline
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19-01-2008, 10:08 AM

You cannot have multiple guest groups per template. From what I understand, you can set the Guest User Group under:
Staff CP > Users > Manage Groups > Guest

to display the widgets you want it to display.



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