User with multiple emails

fieldsg · **User with multiple emails -** 31-10-2007, 01:53 PM

hello,

I have a user that has mutiple email addresses when replying via the web. Some time the email will be the correct one, and others it will be another email. Is there a way to correct this issue? I have looked at the user profile and they only have the 1 email listed in the admin side.

Thanks

**Jamie Edwards** · 31-10-2007, 02:40 PM

Hi there,

When editing a user in the staff control panel, find this link:

Click on "Insert E-mail Address" and you can add multiple for the same user.

craigbrass · 31-10-2007, 03:19 PM

The font colour of that needs changing before hover. I missed that when I first used V3! It blends in too well with the title above.

fieldsg · 31-10-2007, 08:31 PM

My apologies...I should have not said user, but instead another admin user. Of course, that made me think of this. That admin user is also a registered user in the system. He was the 2nd to register so we could test out a few things. So, would this have anything to do with it? Both the user/admin account have the same exact name.

Thanks

jnet · 15-10-2008, 04:45 AM

OK what about all emails coming from same domain.

for example I wan all emails coming from @blabla.com to have same user id

how is that possible should I when adding email put this

*@blabla.com ?

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fieldsg Offline New Member Posts: 29 Join Date: Aug 2006	User with multiple emails - 31-10-2007, 01:53 PM hello, I have a user that has mutiple email addresses when replying via the web. Some time the email will be the correct one, and others it will be another email. Is there a way to correct this issue? I have looked at the user profile and they only have the 1 email listed in the admin side. Thanks

craigbrass Offline Senior Member Posts: 5,748 Join Date: Jun 2005 Location: Cumbria, UK	31-10-2007, 03:19 PM The font colour of that needs changing before hover. I missed that when I first used V3! It blends in too well with the title above. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

fieldsg Offline New Member Posts: 29 Join Date: Aug 2006	31-10-2007, 08:31 PM My apologies...I should have not said user, but instead another admin user. Of course, that made me think of this. That admin user is also a registered user in the system. He was the 2nd to register so we could test out a few things. So, would this have anything to do with it? Both the user/admin account have the same exact name. Thanks

jnet Offline Member Posts: 568 Join Date: Mar 2008	15-10-2008, 04:45 AM OK what about all emails coming from same domain. for example I wan all emails coming from @blabla.com to have same user id how is that possible should I when adding email put this *@blabla.com ? Smart magnetic card reader Reflective tape