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| New Member Posts: 28 Join Date: Jul 2007 Location: Porto Alegre - Brazil | Where to Insert Custom Field Type -
16-08-2007, 02:17 AM
Hi Guys, I created a Custom field type named as ticket_voided. Whent to CP ADMIN > TEMPLATES > Manage Templates > Tickets > submitticket. At: <{displaytemplate name="customfields"}> And I got to insert under or below that line my example: <input name="ticket_voided" value=""> First Question, is that correct ? But that's not my point. I got 3 departments. - Sales - Refund - Airline Tickets All of them, should ask you for that basics information like: Full Name Subject Message But, the Refund, ask for more stuffs like: E-ticket Number Pax Name Airline And finally, my custom field type called Ticket Void (ticket_voided) This field group should only appear at the refund. Ok, it's working as i defined at CP ADMIN. But i don't know where to insert this INPUT ticket_voided together with other REFUND fields ? Please, help me. ![]() Regards, Viana guimafx at gmail dot com |
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