Feature Requests - Kayako Community Forums

Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4

Feature requests that are being considered or targetted for Version 4 of our product line.

Sub-Forums:

Consideration Queue (V4),

Will Implement (V4),

Now Implemented (V4)

Tickets -> Split replies from...

by ysert

06-05-2008 03:59 PM

171

1,138

Version 3

Feature requests that are being considered or targetted for Version 3 (the current version) of our product line.

Sub-Forums:

Consideration Queue (V3),

Will Implement (V3),

Now Implemented (V3)

Custom fields -> Live chat...

by craigbrass

29-04-2008 09:44 AM

492

Wont Implement / Already Implemented

Feature requests that will not be implemented by developers.

CVS read only access

by jaigupta

22-04-2008 11:33 AM

120

557

Duplicate Requests

Duplicated feature requests.

Asset Management & Multiple...

by Jamie Edwards

18-04-2008 11:36 AM

316

Think Tank

Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.

Remote connection tool

by Digital Mayhem

16-04-2008 04:57 PM

263

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Threads in Forum : Feature Requests

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Rating Thread / Thread Starter	Last Post	Replies	Views
Sticky: Where has my feature request gone? Jamie Edwards	10-12-2007 12:08 PM by Jamie Edwards	0	535
Sticky: Using the feature request forum Jamie Edwards	09-08-2007 05:58 PM by Jamie Edwards	1	1,312
Multiple emails per account joshuah	Yesterday 11:54 PM by Jamie Edwards	5	89
Multiple Feature Request zackman	08-05-2008 03:15 PM by craigbrass	3	74
Delete Comments Spam Kamran	08-05-2008 01:36 PM by Kamran	0	53
Ability to choose exactly where custom fields are placed Siora	07-05-2008 01:42 PM by ppafford	7	120
Feature Request -> Convert ticket into calendar event araphael	07-05-2008 01:39 PM by ppafford	1	79
V4 Request - Members of a Group that are not emailed ccondo	07-05-2008 01:39 PM by ppafford	3	87
Mass Forward Option shaun.reitan	06-05-2008 05:07 PM by shaun.reitan	0	51
HOSTED - HTML Buttons: ON/OFF Graphics. oldphoneworks	06-05-2008 11:47 AM by craigbrass	3	95
Disable notify window about staff status allmoney.ws	06-05-2008 07:30 AM by jibo	1	66
Custom field group mapping to all tickets, category as a non-custom field Sam Falkoff	05-05-2008 05:38 PM by Sam Falkoff	0	60
Manage KB / News list should show who submitted it / filter list bradpirtle	02-05-2008 11:19 PM by bradpirtle	0	60
KB / News Preview link bradpirtle	02-05-2008 11:10 PM by bradpirtle	0	65
Lost password email should not have real password in email jrp2	01-05-2008 02:02 PM by jrp2	0	79
Disabling Password Resets Siora	30-04-2008 12:10 PM by Siora	0	79
V4 Future Request: Color code reply chains ppafford	28-04-2008 02:16 PM by ppafford	2	852

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse