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joshuah Offline
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ability to schedule meeting - 14-05-2008, 03:14 AM

I believe this feature would be beneficial to many supportsuite users.

The ability to schedule a meeting and select multiple staff to attend meeting depending on their work schedule would be very handy... staff can also set lunch times / breaks so the person scheduling the meeting will be aware...

adding to this also, the person who makes the meeting request should have the ability to 'check the persons schedule' to see next available time for that person.
   
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craigbrass Offline
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14-05-2008, 09:18 AM

+1 for this. It ties in with the holiday days that have been suggested.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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John Haugeland Offline
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16-09-2008, 10:08 PM

Agreed, this would be useful. There are some complex underlying concerns, like how to deal with holidays in the desks for multinational companies like Kayako, where the holidays are different per-location.

I'm going to look into implementing availability-aware scheduling, and also into holidays, for v4 Teamwork. No promises yet on either.


John Haugeland (john.haugeland ]at[ kayako.com)
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