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mjormakka Offline
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Question Add rules for "Is in CC" and "Is in BCC" - 10-12-2007, 08:27 AM

How do I set up a mail parser rule that will ignore an incoming e-mail completely if the e-mail queue address is in a field other than To: (i.e. in CC: or BCC?

In other words the incoming e-mail will be discarded if the support e-mail address is in CC or BCC field.
   
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Jamie Edwards Online
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10-12-2007, 08:35 AM

Quote:
Originally Posted by mjormakka View Post
How do I set up a mail parser rule that will ignore an incoming e-mail completely if the e-mail queue address is in a field other than To: (i.e. in CC: or BCC?

In other words the incoming e-mail will be discarded if the support e-mail address is in CC or BCC field.
I am afraid I cannot see an easy way to add this rule. However, I think that it would make a good feature request so I have moved it to the feature requests forum.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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