Tickets Adding User Group Field

hofhenke · **Adding User Group Field -** 10-10-2008, 12:35 AM

I would like to see this feature added. To have what "User Group" the author of the ticket is in, as one of the availible fields when viewing the ticket list. As of now you cannot view that, you have to create a filter.

supportskins · 10-10-2008, 10:19 AM

This would be very useful if you are catering various types of clients depending upon priority. Makes sense, +1 for this.

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hofhenke Offline New Member Posts: 1 Join Date: Oct 2008	Adding User Group Field - 10-10-2008, 12:35 AM I would like to see this feature added. To have what "User Group" the author of the ticket is in, as one of the availible fields when viewing the ticket list. As of now you cannot view that, you have to create a filter.

supportskins Online Senior Member Posts: 3,847 Join Date: Aug 2006 Location: Mumbai, India	10-10-2008, 10:19 AM This would be very useful if you are catering various types of clients depending upon priority. Makes sense, +1 for this. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/