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bessette Offline
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Posts: 12
Join Date: Aug 2008
Assigns label in post parser rule - 05-09-2008, 04:43 PM

I'd really like to be able to assign a ticket a label in a post parser rule. Labels are effectively useless for us because we can't do this. We've had to create more Departments than necessary because of this missing functionality.

Thanks,
Eric
   
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