Tickets CC addresses available to staff reply e-mail

mjormakka · **CC addresses available to staff reply e-mail -** 23-01-2008, 09:14 AM

It appears that the CC addresses assigned to a ticket are not available to the template engine. It would be good to have them available per ticket post so they could be displayed in the ticket post chain messages in the staff reply template.

mopa · 21-02-2008, 01:47 PM

I would love somthing like this: see attachment.

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mjormakka Offline New Member Posts: 14 Join Date: Apr 2007	CC addresses available to staff reply e-mail - 23-01-2008, 09:14 AM It appears that the CC addresses assigned to a ticket are not available to the template engine. It would be good to have them available per ticket post so they could be displayed in the ticket post chain messages in the staff reply template.