Christmas wishlist

[hsviljoen]

Hi ,
first of all i must say what a excellent product - we've been using the product for about 3 months now, running live accross 6 different products.

WE have NO shrt commings with any of the ticket or helpdesk functionality - however the teamwork section could be hugely imrpoved to make this product even better. Here is our wishlist - hope hope to see this in the next version

Teamwork:
1) Able to Group Contacts according to a department , or company
2) Able to assign tasks to a staff users
3) Simplify Calendar display not to make a entry for each hour in a event , but rather like a block from the start time to the end time.
4) assign events to either public / private / or only departments where the staff member is assigned to.

look forward to hear from yo soon

[craigbrass]

Wrong section I think. No worries though, one of the moderators will likely move it.

[Casey Rousseau]

Agree strongly with item 3 in teamwork. Without it Teamwork is useless for showing time off, etc.

[Jamie Edwards]

Assign events to only departments where the staff member
Calendar display customisation
Assign tasks to staff
Group Contacts according to company

[John Haugeland]

Replied to Jamie's individual posted versions, but basically, these are all expected to go in.