UNKNOWN CSI -> All content (kb, news etc) -> Tag cloud style keyword tagging + meta data

reDDevil · 08:47 PM

It would be very nice if you add in the coming releases the field "Keywords" under the field "Contents" for "staff/Knowledgebase/Insert Article" and "staff/News/Insert News" sections.

It may be just the text block such as "Contents".

This field must be hidden for visitors but must be used by auto-search system when submitting tickets and by search function to find articles and news containig that keywords in addition to content. Unfortunately in most cases content can not contain all necessary keywords appropriate to this article or news.

Thanks a lot in advance for this nice feature.

RED

eiden · 28-07-2006, 08:00 AM

Have you submitted this to bugs.kayako.net ?

I'm putting my keywords inside HTML comment tag in the KBarticle contents field:

reDDevil · 03:35 PM

Yes, I did right now...
Thank you anyway for nice and smart hint.
I made it with <font color="white" size="-2"> but comment tags are better

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eiden Offline Member Posts: 234 Join Date: Apr 2006 Location: Norway	28-07-2006, 08:00 AM Have you submitted this to bugs.kayako.net ? I'm putting my keywords inside HTML comment tag in the KBarticle contents field: <!-- keyword1 keyword2 keyword3 -->

reDDevil Offline New Member Posts: 27 Join Date: Jun 2006	28-07-2006, 03:29 PM Yes, I did right now... Thank you anyway for nice and smart hint. I made it with <font color="white" size="-2"> but comment tags are better Last edited by reDDevil; 28-07-2006 at 03:35 PM.