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amj Offline
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Different KB and Downloads for different Staff Groups? - 21-11-2007, 10:13 PM

Is there a way to set up KnowledgeBase Articles and Download files to limit access to only certain Staff Groups?

For clarification, this is Staff, not User Groups, so I'm dealing with using the Staff Control Panel, not the Support Center.

What I want to do is post some articles and files for ADMIN staff only. All my other staff should not have access to these items. So far I haven't been able to do this. It seems ALL staff have access to all KB and Download files no matter what I do.

I've tried setting up a Template Group, and limiting the Downloads to "customize" to only the ADMIN template group. Also I created an Admin Staff Group in Admin CP and an Admin User Group via the Staff CP. I set the Registered User Group = Admin, and Restrict User Group = Yes. All regular staff have their own group.

First, is this possible to do? And if yes, what else do I need to do? Help!
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amj Offline
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22-11-2007, 12:06 AM

Hello. I now realize that my post is very similar to one that I subscribed to called "Template Groups and Permissions" that had a last update on 8/27/2007. The update asked for the user to submit a trouble ticket and there has been no subsequent update.

2 things... should I combine this post with that one? and Has the issue been resolved?

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amj Offline
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18-12-2007, 06:54 PM

Hello... checking for updates? Thanks.
   
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craigbrass Online
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18-12-2007, 06:59 PM

It isn't currently possible.

Hopefully one of the moderators will move this to the Feature Requests board for consideration for V4.


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amj Offline
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18-12-2007, 07:12 PM

Cool. Thanks Craig! (At least I wasn't dreaming that I missed the solution)
   
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craigbrass Online
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18-12-2007, 07:21 PM

Ah looks like it has been moved. I'll be presumtous and thank Jamie


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