Misc / General Disable Private Message Capability?

jtaugher · **Disable Private Message Capability? -** 24-01-2006, 01:47 PM

v3.0.32 / Win32

Is there anyway to disable the ability to send private messages, without simply just turning off the list of online users?

Thijs · 24-02-2008, 02:22 PM

This is still not doable on the 3.11.02 I have the idea.

It would be nice too if staff can only PM to their own department users.

craigbrass · 24-02-2008, 02:32 PM

You are correct. A way of disabling it was never implemented or planned. Would be a nice feature tho.

**Jamie Edwards** · 24-02-2008, 06:46 PM

Moved to feature requests.

Thijs · 25-02-2008, 02:04 PM

Quote:

Originally Posted by craigbrass

You are correct. A way of disabling it was never implemented or planned. Would be a nice feature tho.

The question remains if we can "hack" it for now, that would be a nice temporary fix.

Thijs · 07-03-2008, 04:22 PM

Is there already some news about this ?

joshuah · **Staff Panel >> private messages - enable/disable -** 19-05-2008, 03:10 AM

Dear All,

I believe it would be beneficial to see an admin global option to enable/disable the ability to use the private message feature within the staff panel,

Anyone else agree?

**Jamie Edwards** · 18-08-2008, 08:24 PM

Threads merged

**Jamie Edwards** · 19-08-2008, 10:46 PM

Will be implemented in Version 4.

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jtaugher Offline Member Posts: 52 Join Date: Dec 2005	Disable Private Message Capability? - 24-01-2006, 01:47 PM v3.0.32 / Win32 Is there anyway to disable the ability to send private messages, without simply just turning off the list of online users?

Thijs Offline Member Posts: 253 Join Date: Jan 2007	24-02-2008, 02:22 PM This is still not doable on the 3.11.02 I have the idea. It would be nice too if staff can only PM to their own department users.

craigbrass Online Senior Member Posts: 5,329 Join Date: Jun 2005 Location: Cumbria, UK	24-02-2008, 02:32 PM You are correct. A way of disabling it was never implemented or planned. Would be a nice feature tho. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Thijs Offline Member Posts: 253 Join Date: Jan 2007	07-03-2008, 04:22 PM Is there already some news about this ?

joshuah Offline Member Posts: 123 Join Date: Oct 2007	Staff Panel >> private messages - enable/disable - 19-05-2008, 03:10 AM Dear All, I believe it would be beneficial to see an admin global option to enable/disable the ability to use the private message feature within the staff panel, Anyone else agree?

Jamie Edwards Online Operations Manager Posts: 5,037 Join Date: Jan 2006 Location: United Kingdom	18-08-2008, 08:24 PM Threads merged Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit bug reports here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail. There is no official ETA on Version 4.