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(#1)
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| New Member Posts: 17 Join Date: Jan 2008 | Due Date / Last Reply Date/Time -
02-01-2008, 11:52 PM
It would be nice when creating a filter and adding the Due Date or even the Last Activity or Replay Date/Time that it would actually DISPLAY the date/time... When a user logs in and views a ticket it shows them the last Date/Time But when I create view filters for Staff, they see a stupid, useless count down timer with how many days/hours/min until the the due date or since the last reply/activity... |
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(#2)
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| New Member  Posts: 14 Join Date: Apr 2008 Location: Rosario, Argentina | 
28-05-2008, 05:28 AM
I completely agree. Is there a way to show a date instead of that countdown? It's too confusing. Sometimes tickets that are due today (no specific hour), it shows the number of hours, instead of just the word 'TODAY' for instance, or just today's date! Any ideas? Thanks in advance, Romina |
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