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Jamie Edwards Online
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E-mails -> Add due value in outgoing e-mails (option) - 26-09-2007, 12:27 PM

Posted on behalf of a client.

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Add Due value in the e-mail notification. The new owner of the ticket should know the time span determined for the ticket update.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Jamie Edwards Online
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26-09-2007, 12:28 PM

Clarification: In the ticket alert e-mails sent to staff users.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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