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(#1)
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| New Member Posts: 11 Join Date: May 2007 | Footer on all msgs with link to ticket -
16-01-2008, 11:03 AM
I want to add the link to web interface where user can see tickets in ALL messages that the staff replies to, like a footer, in all messages. Tried to follow this without success: Create links in ticket emails that auto login and go to the ticket - Kayako Community Forums I was told this feature would be added. Thanks. |
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(#2)
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| Operations Manager  Posts: 5,440 Join Date: Jan 2006 Location: United Kingdom |
16-01-2008, 11:29 AM
Hi there, Simply link to (like this): Code: <b>View Tickets:</b>: www-yourdomain-com/index.php?_m=tickets&_a=viewlist -------------------------------------------------------------------
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(#3)
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| New Member Posts: 11 Join Date: May 2007 |
16-01-2008, 06:49 PM
Thanks. Where do I add this, footer template or so? How does it differ from link I sent? regards |
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| footer, link, msgs, ticket |
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