Feature Requests - Page 11 - Kayako Community Forums

Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4

Feature requests that are being considered or targetted for Version 4 of our product line.

Sub-Forums:

Consideration Queue (V4),

Will Implement (V4),

Now Implemented (V4)

Custom fields -> Set...

by craigbrass

02-07-2008 08:53 PM

173

1,186

Version 3

Feature requests that are being considered or targetted for Version 3 (the current version) of our product line.

Sub-Forums:

Consideration Queue (V3),

Will Implement (V3),

Now Implemented (V3)

Tickets -> Priority -> Email...

by John Haugeland

12-06-2008 11:51 PM

523

Wont Implement / Already Implemented

Feature requests that will not be implemented by developers.

Add an "edit" icon to the...

by ysert

01-07-2008 09:00 PM

120

563

Duplicate Requests

Duplicated feature requests.

Blackberry Integration

by Jamie Edwards

19-06-2008 08:04 AM

328

Think Tank

Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.

Ticket ID Type

by Biek

20-06-2008 08:40 AM

280

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Threads in Forum : Feature Requests

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Rating Thread / Thread Starter	Last Post	Replies	Views
Sticky: Where has my feature request gone? Jamie Edwards	10-12-2007 12:08 PM by Jamie Edwards	0	686
Sticky: Using the feature request forum Jamie Edwards	09-08-2007 05:58 PM by Jamie Edwards	1	1,474
Location of Next & Back button by Troubleshooter Dynadata	03-04-2008 03:29 PM by jnet	1	181
Staff Alerts for New KB articles Matthew	02-04-2008 03:22 PM by supportskins	1	247
Improve Ticket-reply usability Jeff1985	02-04-2008 03:12 PM by Matthew	1	235
Active Directory login share selecting staff members kkightly	02-04-2008 08:27 AM by craigbrass	3	335
Private Troubleshooters GoneShootin	01-04-2008 01:49 PM by GoneShootin	1	265
Follow the link without having to log in... bagendahl	31-03-2008 02:37 PM by Matthew	3	368
More report features Cadey	27-03-2008 10:04 PM by joshuah	5	324
Something for me to stop deleteing my aricles ecornet	27-03-2008 08:03 PM by craigbrass	1	258
SLAs -> Ranks magic7s	27-03-2008 02:32 PM by gdigrego	3	346
Manager email alerts? gdigrego	27-03-2008 11:06 AM by gdigrego	2	302
Tickets -> Mass action -> Option to Ban & Delete & Delete User Account caitlyntw	25-03-2008 01:00 AM by Jamie Edwards	2	448
Knowledgebase -> Ability to reset article views globally, by category or by article Jamie Edwards	21-03-2008 03:58 PM by Jamie Edwards	0	221
Search ticket by ID in SupportCenter robertocma	20-03-2008 06:03 PM by Siora	2	252
Timestamps in chat and chat history nihkiruks	20-03-2008 02:41 PM by nihkiruks	2	260
InstaAlert with Mac support Netmaking	20-03-2008 11:58 AM by Jamie Edwards	2	280

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse