Feature Requests - Page 22 - Kayako Community Forums

Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4

Feature requests that are being considered or targetted for Version 4 of our product line.

Sub-Forums:

Consideration Queue (V4),

Will Implement (V4),

Now Implemented (V4)

Custom fields -> Set...

by craigbrass

02-07-2008 08:53 PM

173

1,186

Version 3

Feature requests that are being considered or targetted for Version 3 (the current version) of our product line.

Sub-Forums:

Consideration Queue (V3),

Will Implement (V3),

Now Implemented (V3)

Tickets -> Priority -> Email...

by John Haugeland

12-06-2008 11:51 PM

523

Wont Implement / Already Implemented

Feature requests that will not be implemented by developers.

Add an "edit" icon to the...

by ysert

01-07-2008 09:00 PM

120

563

Duplicate Requests

Duplicated feature requests.

Blackberry Integration

by Jamie Edwards

19-06-2008 08:04 AM

328

Think Tank

Feature requests move here are not yet ready for immediate consideration or implementation, but are open to further ideas and discussion.

Ticket ID Type

by Biek

20-06-2008 08:40 AM

280

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Threads in Forum : Feature Requests

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Rating Thread / Thread Starter	Last Post	Replies	Views
Sticky: Where has my feature request gone? Jamie Edwards	10-12-2007 12:08 PM by Jamie Edwards	0	687
Sticky: Using the feature request forum Jamie Edwards	09-08-2007 05:58 PM by Jamie Edwards	1	1,474
Tickets -> Notes -> Ability to add notes to certain ticket posts Jamie Edwards	02-07-2007 10:23 PM by Siora	1	525
Downloads -> Personal download repository for individual users Jamie Edwards	02-07-2007 09:30 PM by Jamie Edwards	0	372
Custom fields -> Ability to prevent users editing them caitlyntw	29-06-2007 03:14 AM by caitlyntw	2	501
System -> Date / time conditionals in e-mail templates limbo	28-06-2007 02:50 PM by craigbrass	3	440
System -> Ticket ID generation -> Ability to add bad ticket IDs craigbrass	27-06-2007 08:43 PM by limbo	1	462
Tickets -> Autoresponder -> IRS results in ticket auto responder MadLuka	27-06-2007 01:53 AM by caitlyntw	4	595
System -> Use color picker popup for color selections craigbrass	18-06-2007 10:20 AM by craigbrass	0	396
Knowledgebase -> Ability to "sticky" articles Jamie Edwards	17-06-2007 06:59 PM by craigbrass	1	505
Code -> Use PHP output buffering Jamie Edwards	17-06-2007 12:50 PM by Chris Boulton	1	447
System -> Different time and date formats for each module / area craigbrass	15-06-2007 10:46 AM by logicway	1	560
Mail parser -> Turn it into a 'ticket' parser instead, and parse form ticket submits Jamie Edwards	11-06-2007 12:11 AM by Jamie Edwards	0	383
Tickets -> Billable time -> Cumulative total in main ticket view richm	06-06-2007 08:43 PM by richm	0	447
Live chat -> Noise played when new message arrives Fuze9-Hunter	03-06-2007 08:18 PM by Fuze9-Hunter	5	463
Templates -> Editor -> Button to expand template edit box size craigbrass	29-05-2007 05:19 PM by craigbrass	2	499
Tickets -> Ticket list -> UI -> Better placement of preview hover Southerncentralrain	26-05-2007 01:20 PM by Southerncentralrain	0	382

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse