 |
Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Member Posts: 58 Join Date: Jan 2008 | Internal "Troubleshooter" &/or "Knowledge Base" -
28-04-2008, 03:08 PM
I would like an internal Trouble Shooter & / or Knowledge Base just like the customer views (NOT THE WYSIWYG EDITOR). This way I could train new staff very easily on the process of handling ticket requests. |
| |  |
|
| Tags |
| base, internal, knowledge, or or, troubleshooter |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Internal Knowledge Base | mwerts | How do I? | 1 | 20-02-2008 08:49 PM |
| Copy Steps from a troubleshooter category to another | veck | Wont Implement / Already Implemented | 1 | 12-06-2007 12:34 PM |
| Troubleshooter size problem (import/export) | GunniToll | SupportSuite, eSupport and LiveResponse | 0 | 28-03-2006 03:28 PM |
Linear Mode
