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Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
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(#1)
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| Member  Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA | Noise played when new message arrives -
03-06-2007, 06:32 AM
So on the client-side of LiveResponse, I get the little noise and the orange in my start bar when a new message comes in. Is there a way to make either of those happen with the customer-side (visitor-side, anythingelse-side, i dont know what its called)? Especially the noise. Maybe a little JS script could do the job. I think this would be a nice addon, since sometimes people on the chat forget their talking to us... |
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(#2)
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| Operations Manager  Posts: 5,444 Join Date: Jan 2006 Location: United Kingdom |
03-06-2007, 10:38 AM
At the moment no there is not, but it is a good feature request. -------------------------------------------------------------------
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(#3)
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| Member Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA |
03-06-2007, 06:44 PM
Yeah, there is a way to do it. I'm not completely sure what it is, I've seen it done before. |
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(#4)
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| Member Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA |
03-06-2007, 06:44 PM
Edit: There IS a way to do it. I have a friend who codes JS like his first language. I'll ask him when he comes on later. If I can provide the code, is there any possibility we can get this installed? |
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(#5)
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| Operations Manager Posts: 5,444 Join Date: Jan 2006 Location: United Kingdom |
03-06-2007, 06:54 PM
Of course there is a way to implement it, which is why I have moved it to the Feature Request forums - but there is no way to do it with SupportSuite as-is  -------------------------------------------------------------------
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(#6)
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| Member Posts: 37 Join Date: Jun 2007 Location: Tucson, Arizona, USA |
03-06-2007, 09:18 PM
Oh okay, I misunderstood. Sorry. I thought you meant there is no way to make that kind of JavaScript. |
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| arrives, message, noise, played |
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