| Turn it into a 'ticket' parser instead, and parse form ticket submits -
11-06-2007, 12:11 AM
As the title, instead of a mail parser have a parser that works for all methods of ticket submission (mail, client support interface and API).
Jamie Edwards (jamie.edwards ]at[ kayako.com)
------------------------------------------------------------------- - Submit bug reports here.
- Submit support tickets via the members area.
- Submit sales queries either via live chat or via e-mail.
- There is no official ETA on Version 4.
- This is not an official support forum - submit a support ticket.
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