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| New Member Posts: 8 Join Date: Jul 2007 | Mass 'follow-up' actions -
25-07-2007, 10:36 PM
We receive large spikes of tickets during our events, and we would like the ability to set follow-up actions on a group of tickets at one time. Its very time consuming to go through the tickets one at a time, to set the follow-ups. |
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| actions, followup, mass |
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