Kayako logo
Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
  (#1) Old
Danym Offline
Member
 
Posts: 34
Join Date: Oct 2006
More fields for user input - 06-10-2008, 02:46 PM

Hello All,
I would like the live chat to be able for us to add more fields that the user can enter besides name and email address. This will allow us to get as much information before accepting the chat. For example be able to add custom fields. Thanks
   
Reply With Quote
  (#2) Old
disenioweb Offline
Member
 
Posts: 201
Join Date: Apr 2004
07-10-2008, 03:31 AM

wait for v4


-
   
Reply With Quote
  (#3) Old
craigbrass Offline
Senior Member
 
Posts: 5,753
Join Date: Jun 2005
Location: Cumbria, UK
07-10-2008, 04:20 AM

Ah yes, custom live chat fields. +1 for this.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

Icon Headquarters - Its Elixir - Web2Messenger
   
Reply With Quote
  (#4) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,852
Join Date: Aug 2006
Location: Mumbai, India
07-10-2008, 12:07 PM

I agree, +1 for this. Just FYI, a mod to add custom fields for offline messages for Live Chat is available free of cost in the "Modifications & Addon Releases" section.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Custom registration fields do not display russmichaels SupportSuite, eSupport and LiveResponse 6 12-10-2007 02:07 PM
Custom fields prior to starting chat session needed badly!!!!! Doug I. LiveResponse Desktop Application 3 25-05-2007 02:21 PM
Custom Fields - how to input just lines of Text? vinny How do I? 5 04-03-2007 07:56 AM
Custom input fields fiedler Presales Questions 2 23-08-2006 10:49 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46