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(#1)
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| Member Posts: 42 Join Date: Oct 2006 | Tickets with no billing time -
17-01-2008, 11:21 PM
Is there a way to show a list of tickets (closed or open) with no billing time assigned to them? We should never have a (closed) ticket without billing time and I want to find them and resolve it. Olly |
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(#2)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK | New Ticket Filters for Billing -
18-01-2008, 10:37 AM
Has Billing Time Listed and Has Billing Time More or Less than. Icon Headquarters - Its Elixir - Web2Messenger |
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| billing, filters, ticket |
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