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Will Implement (V4) Feature requests in this forum will be implemented in Version 4 of the product line (the current version).

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craigbrass Online
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Overdue Tickets as a Filter - 16-01-2008, 01:14 PM

As the title, one of the filters should be overdue.


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rtulisi Offline
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Question 28-05-2008, 05:31 AM

Bumping this thread because I haven't been able to do this using current filter options.

This is without a doubt one of the most important filters I need.

Has anyone been able to create it?

Thanks in advance,
Romina
   
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craigbrass Online
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28-05-2008, 08:41 AM

This is the feature requests board rather than a custom development one. The feature will be considered for inclusion in a future version.


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Jamie Edwards Offline
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19-08-2008, 10:56 PM

Will implement in Version 4.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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