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Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
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(#1)
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| Member Posts: 57 Join Date: Dec 2005 | Overdue Tickets on Today page -
19-11-2007, 08:04 AM
My Today page list hundreds of overdue tickets. Anyway we can configure that page to display tickets of a time period? |
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
19-11-2007, 08:23 AM
I think this has been requested in the past. As of now there is no way to configure it from the software interface. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Member Posts: 57 Join Date: Dec 2005 |
29-09-2008, 10:45 AM
10 months have past. Any update on this? Thanks. |
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(#4)
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| Operations Manager  Posts: 5,429 Join Date: Jan 2006 Location: United Kingdom |
29-09-2008, 10:55 AM
Hi Success, Firstly, the forums are not guaranteed to be monitored by our staff, so you should not post here expecting a response from us. If you would like to talk directly to us, please submit a support ticket via your member's area. Secondly, with regard to your request, no feature request has been posted, so no - there are no updates and nothing has been considered. I have moved this thread to the Feature Requests forum for future consideration. Thanks, -------------------------------------------------------------------
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(#5)
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| Member Posts: 57 Join Date: Dec 2005 |
29-09-2008, 12:39 PM
Thank you, Jamie. |
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| overdue, tickets, today |
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