Pre-defined replies on notes

sergiion · **Pre-defined replies on notes -** 24-04-2008, 12:58 PM

Hello,

We make intesive use of notes to exchange informations between departaments in our company. In some situations, we will need to retype some text. Because of that, it would be very useful to have to ability to insert pre-defined replies on notes.

Thanks,

Sérgio

craigbrass · 24-04-2008, 02:25 PM

+1 for this. Many companies use internal notes a lot like you do so would be handy if similar notes need to be passed.

jnet · 24-04-2008, 03:46 PM

++1++

jaigupta · 24-04-2008, 05:11 PM

supportskins · 24-04-2008, 08:00 PM

+1 for this.

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sergiion Offline New Member Posts: 1 Join Date: Apr 2008 eSupport Owned License	Pre-defined replies on notes - 24-04-2008, 12:58 PM Hello, We make intesive use of notes to exchange informations between departaments in our company. In some situations, we will need to retype some text. Because of that, it would be very useful to have to ability to insert pre-defined replies on notes. Thanks, Sérgio

craigbrass Offline Senior Member Posts: 5,072 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	24-04-2008, 02:25 PM +1 for this. Many companies use internal notes a lot like you do so would be handy if similar notes need to be passed. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

jnet Offline Member Posts: 476 Join Date: Mar 2008 SupportSuite Owned License	24-04-2008, 03:46 PM ++1++

jaigupta Offline Member Posts: 74 Join Date: Apr 2008 SupportSuite Owned License	24-04-2008, 05:11 PM +1 Jai Gupta

supportskins Offline Senior Member Posts: 3,362 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License	24-04-2008, 08:00 PM +1 for this. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/