 |
Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| New Member Posts: 17 Join Date: Jan 2008 | Primary Support Person for User Group/Department/Group Template -
03-01-2008, 12:05 AM
When a user creates a ticket, it would be nice to have it auto assigned to a specific "Lead" or "Primary" support/staff person so we don't have to assigned every single ticket to someone. By Department or User Group would work fine in our case, not sure which would be best for other users of Kayako |
| |  |
|
| Tags |
| person, primary, support, template |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| One support e-mail address, multiple template groups? | webcan | How do I? | 7 | 07-11-2007 07:35 PM |
| Different Template Using Support Centre | Siora | SupportSuite, eSupport and LiveResponse | 3 | 16-05-2007 05:00 PM |
| Default Template Bug in latest Support Suite ? | Thijs | SupportSuite, eSupport and LiveResponse | 10 | 16-01-2007 11:59 AM |
Linear Mode
