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(#1)
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| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | Print -> Option to print attached images inline -
14-08-2007, 02:50 AM
Many of our tickets require screenshots to make the point clear. Print ticket needs the option to print the attachments in line with their associated posts. Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
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(#2)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK |
14-08-2007, 08:57 AM
Yea, that would be cool. Maybe tick boxes next to each one and then it open in a new window ready to print. Icon Headquarters - Its Elixir - Web2Messenger |
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Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Option to change the chronological order of print tickets | richm | Wont Implement / Already Implemented | 1 | 14-08-2007 09:41 PM |
| Show attached images | joggx | SupportSuite, eSupport and LiveResponse | 2 | 08-02-2006 06:40 PM |
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