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  (#1) Old
Kamran Offline
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Join Date: Feb 2008
Remove comments - 15-08-2008, 02:25 PM

I have been asking for this for a long time. The comments section of Support Suite needs to face reality.

Spammers use it more than customers and when mass delete or management is not possible it helps if one can remove it.

Changing templates is easy but the problem is with every upgrade it needs to be changed and edited.

Why can't this be a simple option for enabling comments or disabling comments. It should be easy to add & will save us a lot of time.

Also mass delete should be an option with every page that lists items. We now have over 6000 comments in the database that are stuck there and I just don't have the time to delete and confirm deletion for every single one.

Please consider this option and save me a lot of time.

Thanks
Kami
   
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NC Software Offline
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15-08-2008, 06:04 PM

Falling on deaf ears and an effort of about 30 minutes total work! I've been asking for this for YEARS!!!! Why K can't respect OUR (customer) wishes to disable comments which is prime turf for SQL injection attacks, etc. is beyond me!


Neal Culiner
NC Software, Inc.
Visual Basic .NET Forums
3.30.02 STABLE
   
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Jamie Edwards Offline
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15-08-2008, 06:20 PM

Hi Kami,

Thank you for the feature request - we'll consider it for a later release in Version 3.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Jamie Edwards Offline
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15-08-2008, 06:22 PM

Quote:
Originally Posted by NC Software View Post
Falling on deaf ears and an effort of about 30 minutes total work!
It hasn't fallen on deaf ears,

Quote:
I've been asking for this for YEARS!!!! Why K can't respect OUR (customer)
The key word there is "our"; we have to prioritise customer requests according to those which are most popular and most frequently requested, and this one was not.

Quote:
prime turf for SQL injection attacks, etc. is beyond me!
I am not aware of any such vulnerabilities to do with comment posting. If you are aware of some, please report it to us and we will fix it immediately.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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  (#5) Old
meltemi Offline
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Posts: 14
Join Date: Jan 2007
Location: Germany
disable comment view - 13-10-2008, 11:39 PM

For me this was helpful to disable comments:

Example for news:

1. add a phrase "newscommentsoff" in Admin CP and save it with a text like "Switches comments off. Leave blank if comments should be shown."

2. go in the templates like "nwviewnews" and change

Code:
<{displaytemplate name="comments"}>
to

Code:
<{if $language[newscommentsoff] == ""}>					
<{displaytemplate name="comments"}> 
<{/if}>

3. go to "nwitemnavbar" and change


Code:
<tr>
<td width="25" align="left" valign="top">
<img src="<{$themepath}>icon_addcomment.gif" align="absmiddle" />
</td>
<td align="left" valign="top">
<a href="#" onClick="javascript:switchDisplay('comments');"><{$language[nwaddcomment]}></a>
</td>
</tr>

to

Code:
<{if $language[newscommentsoff] == ""}>
<tr>
<td width="25" align="left" valign="top">
<img src="<{$themepath}>icon_addcomment.gif" align="absmiddle" />
</td>
<td align="left" valign="top">
<a href="#" onClick="javascript:switchDisplay('comments');"><{$language[nwaddcomment]}></a>
</td>
</tr>
<{/if}>


Do this for downloads, troubleshooter and knoledgebase with phrases like dlcommentsoff, tscommentsoff, kbcommentsoff
   
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supportskins Offline
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Location: Mumbai, India
14-10-2008, 09:07 AM

This is a good way to disable comments especially for someone who does not believe in removing codes. Good share!



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