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(#1)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK | Show Staff Viewing Ticket -
28-09-2008, 03:36 PM
It would be nice if we could get a setting to say if on the customer front side, it mentions staff currently viewing the ticket. Icon Headquarters - Its Elixir - Web2Messenger |
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
29-09-2008, 08:23 AM
Sounds look a neat feature - +1 for this. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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