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Feature Requests Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.
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(#1)
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| New Member Posts: 2 Join Date: May 2008 SupportSuite Monthly Leased License | Single Use URLs for Password resets -
19-05-2008, 09:01 PM
Hi Guys, Just thought I would share a feature request. I think it would be more secure to use single use URLs for password resets. When a Kayako user forgets their password and requests it from the system, a single use URL us sent to their email address. They can then click on this URL and select a new password. This prevents passwords from being emailed. Email is a very insecure communication method. There are also some interesting alternatives to email for resetting passwords: Likes/Dislikes iforgotmypassword Pictures Vidoop.com - Home |
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(#2)
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| Member  Posts: 115 Join Date: Apr 2008 Location: Swindon, UK SupportSuite Owned License | 
19-05-2008, 09:23 PM
+1, Totally agree. |
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(#3)
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| Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License |
20-05-2008, 08:57 AM
I remember this being requested but +1. Icon Headquarters - Its Elixir - Web2Messenger |
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(#4)
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| Member Posts: 32 Join Date: Dec 2007 Location: Vianen - The Netherlands SupportSuite Owned License |
20-05-2008, 10:36 AM
+1 |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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