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ecornet Offline
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Something for me to stop deleteing my aricles - 27-03-2008, 07:35 PM

I access eSupport using Firefox with tabs enabled

Ok, so I just spent the last hour making up a KB article with all of my fancy graphics and text. After I finished putting the last graphic in, for some reason, i decided to x out the tab.

So now all my work is gone and I have to start over again.

Perhaps when you edit a News, KB or Troubleshooter item we could have one of the following:
  • A prompt, if you are closing/changing the browser window, asking you if you would like to save your changes first.
  • A timed draft save ala Blogger.com or one of the other blog sites
...gah!
   
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craigbrass Offline
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27-03-2008, 08:03 PM

I don't think a close prompt is possible but I would be in full support of an AJAX saving solution every few mins.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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